A product past its growth phase needs maintenance, support & evolution in order to keep a company’s customers satisfied. We take complete ownership of the maintenance and support so that our clients can focus on their core areas.

Our Maintenance, support & evolution service helps our clients support & enhance their existing products and customers cost effectively so that they can focus on their core competencies.

We engage with our Clients to understand the maintenance needs and subsequently come up with a Maintenance Strategy. This strategy takes into account their business objectives, how long they would like to support the product, expected support volumes and the level of investment they are planning to make into it.

The three main categories of our services are

Post go-live support
Complete ownership of support & maintenance such as bug fixes and technology upgrade

Support  for product and solution enhancements
Feature enhancements, performance enhancement & optimization, mobile channel extension to existing web services, Porting to multiple platforms

Ongoing product and solution maintenance
Product and solution maintenance & evolution strategy, change in engagement and ownership model with maturity of product and solution